# App crashing on training startup

**URL:** <https://forum.freeletics.com/t/app-crashing-on-training-startup/24037>\
**Category:** Bugs and technical support\
**Created:** [May 3, 2026, 2:24am UTC](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037 "2026-05-03T02:24:49Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![markcs](https://avatars.discourse-cdn.com/v4/letter/m/c89c15/32.png) [@markcs](https://forum.freeletics.com/u/markcs)\
**Post date:** [May 3, 2026, 2:24am UTC](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037/1 "2026-05-03T02:24:49Z")

</div>

When starting today’s workout, the app crashes when starting the warm up or routine after the 5 second countdown. The exercise screen looks incorrect with the text unreadable right at the bottom of the screen. Please refer to attached screen recording.

The app was uninstalled (from beta version) and reinstalled to the latest stable release (I removed myself from beta testing)

![1000060271](https://europe1.discourse-cdn.com/flex013/uploads/freeletics/original/2X/9/975529d37d9e68c45f0c1d638a1d464bfcbd6303.gif)

-What is the brand and model of your mobile device? (for example iPhone 13 / Galaxy S21)  
Pixel 8

-Which operation system is your device using? (for example iOS 13 / Android 11)  
👉🏻 Android 16

-Which version of the Freeletics app are you using? (for example 6.37)  
👉🏻26.16.0

-Which language is your app set to?  
👉🏻English

-Which timezone/state/country are you in?  
👉🏻Australia

-What date and time did this problem occur?  
👉🏻Sunday 3rd May 11am

-Which browser you are using (if experiencing a bug on our website)?  
👉🏻N/A

:clapclapstatic:

---

<div class="post-metadata">

**Author:** ![patrice.vialor](https://avatars.discourse-cdn.com/v4/letter/p/e56c9b/32.png) [@patrice.vialor](https://forum.freeletics.com/u/patrice.vialor)\
**Post date:** [May 3, 2026, 6:42am UTC](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037/2 "2026-05-03T06:42:56Z")

</div>

I have exactly the same issue on Android. I tested with 2 different phone 😢

---

<div class="post-metadata">

**Author:** ![sassel86](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/sassel86/32/3905_2.png) [@sassel86](https://forum.freeletics.com/u/sassel86)\
**Post date:** [May 3, 2026, 6:55am UTC](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037/3 "2026-05-03T06:55:51Z")

</div>

Same here!

Using Android on a Samsung Galaxy S23

---

<div class="post-metadata">

**Author:** ![albertocozzi87](https://avatars.discourse-cdn.com/v4/letter/a/eb9ed0/32.png) [@albertocozzi87](https://forum.freeletics.com/u/albertocozzi87)\
**Post date:** [May 3, 2026, 7:27am UTC](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037/4 "2026-05-03T07:27:27Z")

</div>

Same problem for me with a Samsung smartphone with Android 16. I’ve already tried to reinstall the app but it didn’t help.

---

<div class="post-metadata">

**Author:** ![castro.vicente](https://avatars.discourse-cdn.com/v4/letter/c/49beb7/32.png) [@castro.vicente](https://forum.freeletics.com/u/castro.vicente)\
**Post date:** [May 3, 2026, 4:55pm UTC](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037/5 "2026-05-03T16:55:58Z")

</div>

Same problem. Can you fixed?

---

<div class="post-metadata">

**Author:** ![ricardonlimasa](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/ricardonlimasa/32/5060_2.png) [@ricardonlimasa](https://forum.freeletics.com/u/ricardonlimasa)\
**Post date:** [May 3, 2026, 6:33pm UTC](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037/6 "2026-05-03T18:33:27Z")

</div>

[Update] It was released a new apk update and it’s working ok.

Same issue here. I’ve a Samsung Galaxy S25 Ultra

---

<div class="post-metadata">

**Author:** ![Rolf](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/rolf/32/4162_2.png) [@Rolf](https://forum.freeletics.com/u/Rolf)\
**Post date:** [May 3, 2026, 7:54pm UTC](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037/7 "2026-05-03T19:54:57Z")

</div>

Same Problem with Google Pixel/Android

---

<div class="post-metadata">

**Author:** ![ortigalf](https://avatars.discourse-cdn.com/v4/letter/o/f475e1/32.png) [@ortigalf](https://forum.freeletics.com/u/ortigalf)\
**Post date:** [May 3, 2026, 8:01pm UTC](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037/8 "2026-05-03T20:01:18Z")

</div>

I’ve got the same problem with a Samsung A56 5G with the last Android OS, the app language is Spanish (I live in Spain) and it was today (Sunday, 05.03, more or less 8:30 h.

Did you, @marks have fixed your issue with the stable version? How did you eliminated the beta version?

Thanks a lot!

---

<div class="post-metadata">

**Author:** ![snOOss](https://avatars.discourse-cdn.com/v4/letter/s/ce73a5/32.png) [@snOOss](https://forum.freeletics.com/u/snOOss)\
**Post date:** [May 3, 2026, 8:32pm UTC](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037/9 "2026-05-03T20:32:50Z")

</div>

Same here.

---

<div class="post-metadata">

**Author:** ![markcs](https://avatars.discourse-cdn.com/v4/letter/m/c89c15/32.png) [@markcs](https://forum.freeletics.com/u/markcs)\
**Post date:** [May 3, 2026, 9:06pm UTC](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037/10 "2026-05-03T21:06:51Z")

</div>

Nope. I had the same issue when I opted out of the beta version and then reinstalled the app. But that may mean there is no beta at the moment, so everyone is in the same version.

If you’re on the beta, what version is installed on your phone?

---

<div class="post-metadata">

**Author:** ![mark1998](https://avatars.discourse-cdn.com/v4/letter/m/8e8cbc/32.png) [@mark1998](https://forum.freeletics.com/u/mark1998)\
**Post date:** [May 4, 2026, 4:47am UTC](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037/11 "2026-05-04T04:47:37Z")

</div>

Same here pixel 9a

---

<div class="post-metadata">

**Author:** ![uwwo](https://avatars.discourse-cdn.com/v4/letter/u/c4cdca/32.png) [@uwwo](https://forum.freeletics.com/u/uwwo)\
**Post date:** [May 4, 2026, 5:01am UTC](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037/12 "2026-05-04T05:01:26Z")

</div>

Good morning,

Same here on a Google Pixel 8a with Android 16, located in Europe. I reinstalled the App, restarted the phone but had no improvement. Please advise what to do.

Best wishes

Uwe

---

<div class="post-metadata">

**Author:** ![ddhimitris1992](https://avatars.discourse-cdn.com/v4/letter/d/bc8723/32.png) [@ddhimitris1992](https://forum.freeletics.com/u/ddhimitris1992)\
**Post date:** [May 4, 2026, 6:32am UTC](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037/13 "2026-05-04T06:32:46Z")

</div>

Same problem with me

---

<div class="post-metadata">

**Author:** ![ortigalf](https://avatars.discourse-cdn.com/v4/letter/o/f475e1/32.png) [@ortigalf](https://forum.freeletics.com/u/ortigalf)\
**Post date:** [May 4, 2026, 6:53am UTC](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037/14 "2026-05-04T06:53:38Z")

</div>

I’ve disinstalled the beta version and now I don’t have the issue anymore. Hope you can do it too. Best regards.

---

<div class="post-metadata">

**Author:** ![markcs](https://avatars.discourse-cdn.com/v4/letter/m/c89c15/32.png) [@markcs](https://forum.freeletics.com/u/markcs)\
**Post date:** [May 4, 2026, 7:12am UTC](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037/15 "2026-05-04T07:12:59Z")

</div>

I removed myself from the beta version, uninstalled and reinstalled the app.

What version do you have installed?  
Mine is 26.18.0

---

<div class="post-metadata">

**Author:** ![sandeater](https://avatars.discourse-cdn.com/v4/letter/s/90db22/32.png) [@sandeater](https://forum.freeletics.com/u/sandeater)\
**Post date:** [May 4, 2026, 7:40am UTC](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037/16 "2026-05-04T07:40:57Z")

</div>

looks like its an issue with the beta version, removing yourself from the beta & reinstalling fixes this issue

---

<div class="post-metadata">

**Author:** ![markcs](https://avatars.discourse-cdn.com/v4/letter/m/c89c15/32.png) [@markcs](https://forum.freeletics.com/u/markcs)\
**Post date:** [May 4, 2026, 7:49am UTC](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037/17 "2026-05-04T07:49:13Z")

</div>

You’re right. For some reason, even though I had removed myself from the beta, uninstalled and reinstalled the app, I had 26.18.0 installed, but the latest in the play store was 26.16.0.

Thanks!

---

<div class="post-metadata">

**Author:** ![ddhimitris1992](https://avatars.discourse-cdn.com/v4/letter/d/bc8723/32.png) [@ddhimitris1992](https://forum.freeletics.com/u/ddhimitris1992)\
**Post date:** [May 4, 2026, 9:45am UTC](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037/18 "2026-05-04T09:45:50Z")

</div>

Ok, problem fixed it needed an update

---

<div class="post-metadata">

**Author:** ![mark1998](https://avatars.discourse-cdn.com/v4/letter/m/8e8cbc/32.png) [@mark1998](https://forum.freeletics.com/u/mark1998)\
**Post date:** [May 4, 2026, 11:08am UTC](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037/19 "2026-05-04T11:08:14Z")

</div>

I’m not beta and it’s crushes

---

<div class="post-metadata">

**Author:** ![markcs](https://avatars.discourse-cdn.com/v4/letter/m/c89c15/32.png) [@markcs](https://forum.freeletics.com/u/markcs)\
**Post date:** [May 4, 2026, 11:20am UTC](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037/20 "2026-05-04T11:20:33Z")

</div>

What version do you have installed? Check in the app info on settings

[Next page](https://forum.freeletics.com/t/app-crashing-on-training-startup/24037.md?page=2)
