# Apple Health entry not created when completing workout offline

**URL:** <https://forum.freeletics.com/t/apple-health-entry-not-created-when-completing-workout-offline/22319>\
**Category:** Bugs and technical support\
**Created:** [June 26, 2025, 5:06pm UTC](https://forum.freeletics.com/t/apple-health-entry-not-created-when-completing-workout-offline/22319 "2025-06-26T17:06:21Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![lajawi](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/lajawi/32/2446_2.png) [@lajawi](https://forum.freeletics.com/u/lajawi)\
**Post date:** [June 26, 2025, 5:06pm UTC](https://forum.freeletics.com/t/apple-health-entry-not-created-when-completing-workout-offline/22319/1 "2025-06-26T17:06:21Z")

</div>

\*\*Before reporting a potential bug, please first try uninstalling and reinstalling the app. \*\*

**In order for our technical engineers to reproduce and understand your problem as quickly as possible, we usually need answers to the following questions** 👇🏻

-Description of every single step you made until you encountered this error-what did you do, what happened?  
👉🏻

1. Enable Apple Health in settings.
2. Start a workout, interval, warm-up, cooldown… anything. Make sure when completing it you are offline.
3. Notice that, because you were offline, no entry was made in Apple Health.

-What is the brand and model of your mobile device? (for example iPhone 13 / Galaxy S21)  
👉🏻 iPhone SE 3 (iPhone 14,6)

-Which operation system is your device using? (for example iOS 13 / Android 11)  
👉🏻 iOS 18.5

-Which version of the Freeletics app are you using? (for example 6.37)  
👉🏻 25.25.18 from TestFlight (Beta)

-Which language is your app set to?  
👉🏻 German

-Which timezone/state/country are you in?  
👉🏻 Timezone Brussels

-What date and time did this problem occur?  
👉🏻 2025.06.26, roughly at 17:50

-Which browser you are using (if experiencing a bug on our website)?  
👉🏻 /

Please also attach screenshots or a screen recording showing step by step how you encounter this problem 👇🏻

Be aware that it can take some time to reproduce and fix certain bugs, and so we do not normally give in-depth updates when resolving reported problems.

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