# Base Level not counting

**URL:** https://forum.freeletics.com/t/base-level-not-counting/13064
**Category:** Bugs and technical support
**Created:** [January 3, 2024, 5:09pm UTC](https://forum.freeletics.com/t/base-level-not-counting/13064 "2024-01-03T17:09:06Z")
**Posts on this page:** 6
**Page:** 2

<div class="post-metadata">

### Author: ![gruber.alex.27](https://avatars.discourse-cdn.com/v4/letter/g/eb8c5e/32.png) [@gruber.alex.27](https://forum.freeletics.com/u/gruber.alex.27)
#### Post date: [January 18, 2024, 3:21pm UTC](https://forum.freeletics.com/t/base-level-not-counting/13064/21 "2024-01-18T15:21:37Z")

</div>

Did you track the skiing the same day or the day after?

---

<div class="post-metadata">

### Author: ![Yvan](https://avatars.discourse-cdn.com/v4/letter/y/3ab097/32.png) [@Yvan](https://forum.freeletics.com/u/Yvan)
#### Post date: [January 18, 2024, 3:43pm UTC](https://forum.freeletics.com/t/base-level-not-counting/13064/22 "2024-01-18T15:43:31Z")

</div>

Yes… However, I found the solution. It is written. I had to go to the exercices. Thank you for your help… Best

---

<div class="post-metadata">

### Author: ![fabioo](https://avatars.discourse-cdn.com/v4/letter/f/f6c823/32.png) [@fabioo](https://forum.freeletics.com/u/fabioo)
#### Post date: [January 22, 2024, 8:25am UTC](https://forum.freeletics.com/t/base-level-not-counting/13064/23 "2024-01-22T08:25:52Z")

</div>

Issue keeps coming up for me without fix. I guess it’s happening when I track something in Apple Health and I don’t open the Freeletics App that same day, it syncs the next time I open which “disqualifies” the entry from being tracked. Also, i sometimes put a workout in the next day in health, which also gets ignored by the base count.

Btw, tried to find a workaround and log things directly into Freeletics and encountered another bug: if I log a exercise within Freeletics manually, it always shows 0min, even though the title says “3min X Stretch - 0min”.

---

<div class="post-metadata">

### Author: ![melaLetics](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/melaletics/32/1821_2.png) [@melaLetics](https://forum.freeletics.com/u/melaLetics)
#### Post date: [January 22, 2024, 9:16am UTC](https://forum.freeletics.com/t/base-level-not-counting/13064/24 "2024-01-22T09:16:18Z")

</div>

@fabioo Did you log your 3min X Stretch as self created workout “without doing just logging”?  
In this case (just logging) you are not able to feedback how long you need for your self created workouts - and it will be handled as done in 0 minutes.

---

<div class="post-metadata">

### Author: ![ivofilipe1](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/ivofilipe1/32/3110_2.png) [@ivofilipe1](https://forum.freeletics.com/u/ivofilipe1)
#### Post date: [January 27, 2024, 1:31pm UTC](https://forum.freeletics.com/t/base-level-not-counting/13064/25 "2024-01-27T13:31:01Z")

</div>

Same issue here, had a streak of 25 days, logged a run of 50 min yesterday but didn’t open the freeletics app, opened it today and now the base streak shows 1 day 😕.  
It is a pitty that a community competition is dependent of a buggy feature 😐😬

---

<div class="post-metadata">

### Author: ![Yvan](https://avatars.discourse-cdn.com/v4/letter/y/3ab097/32.png) [@Yvan](https://forum.freeletics.com/u/Yvan)
#### Post date: [February 10, 2024, 3:31pm UTC](https://forum.freeletics.com/t/base-level-not-counting/13064/26 "2024-02-10T15:31:46Z")

</div>

There are some little works to do for the person who made it… Some things do not go well. I walked 3,5 km, it was recorded in Apple health but not Freeletics…

[Previous page](https://forum.freeletics.com/t/base-level-not-counting/13064.md?page=1)
