# CLOSED - Problems with the finishing button in workout with Apple Watch

**URL:** <https://forum.freeletics.com/t/closed-problems-with-the-finishing-button-in-workout-with-apple-watch/3886>\
**Category:** Bugs and technical support\
**Created:** [September 14, 2022, 6:40am UTC](https://forum.freeletics.com/t/closed-problems-with-the-finishing-button-in-workout-with-apple-watch/3886 "2022-09-14T06:40:31Z")\
**Posts on this page:** 19\
**Page:** 1

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**Author:** ![DanieleFaresin](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/danielefaresin/32/543_2.png) [@DanieleFaresin](https://forum.freeletics.com/u/DanieleFaresin)\
**Post date:** [September 14, 2022, 6:40am UTC](https://forum.freeletics.com/t/closed-problems-with-the-finishing-button-in-workout-with-apple-watch/3886/1 "2022-09-14T06:40:31Z")

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Problems with the finishing button in every workout with Apple Watch.  
It doesn’t work.

I can only complete on iPhone

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**Author:** ![Ben](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/ben/32/28_2.png) [@Ben](https://forum.freeletics.com/u/Ben)\
**Post date:** [September 14, 2022, 10:05am UTC](https://forum.freeletics.com/t/closed-problems-with-the-finishing-button-in-workout-with-apple-watch/3886/2 "2022-09-14T10:05:51Z")

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Hey Daniele 👋🏻

We’re aware of this problem and are working on a fix 👍🏻

:clapclapstatic:

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**Author:** ![DanieleFaresin](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/danielefaresin/32/543_2.png) [@DanieleFaresin](https://forum.freeletics.com/u/DanieleFaresin)\
**Post date:** [September 14, 2022, 10:48am UTC](https://forum.freeletics.com/t/closed-problems-with-the-finishing-button-in-workout-with-apple-watch/3886/3 "2022-09-14T10:48:38Z")

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Very good.  
Thank you Ben

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**Author:** ![AOhReallyUh](https://avatars.discourse-cdn.com/v4/letter/a/839c29/32.png) [@AOhReallyUh](https://forum.freeletics.com/u/AOhReallyUh)\
**Post date:** [September 7, 2022, 1:04am UTC](https://forum.freeletics.com/t/closed-problems-with-the-finishing-button-in-workout-with-apple-watch/3886/4 "2022-09-07T01:04:02Z")

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I uninstalled and reinstalled the app, no help.

-Description of every single step you made until you encountered this error-what did you do, what happened?  
👉🏻 start any workout, progress through using Apple Watch. When I go to hit finish, it doesn’t do anything until I hit finish on the phone.

-What is the brand and model of your mobile device? (for example iPhone 13 / Galaxy S21)  
👉🏻 Apple iPhone 13 pro max

-Which operation system is your device using? (for example iOS 13 / Android 11)  
👉🏻 iOS 13 (latest update)

-Which version of the Freeletics app are you using? (for example 6.37)  
👉🏻 latest update (9/6/22)

-Which language is your app set to?  
👉🏻 English

-Which timezone/state/country are you in?  
👉🏻 CA

-What date and time did this problem occur?  
👉🏻 the last two weeks

-Which browser you are using (if experiencing a bug on our website)?  
👉🏻 n/a

Please also attach screenshots or a screen recording showing step by step how you encounter this problem 👇🏻 unnecessary, the Apple Watch finish button doesn’t work at all anymore.

Be aware that it can take some time to reproduce and fix certain bugs, and so we do not normally give in-depth updates when resolving reported problems.

:clapclapstatic:

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**Author:** ![KKlimmek](https://avatars.discourse-cdn.com/v4/letter/k/7ea924/32.png) [@KKlimmek](https://forum.freeletics.com/u/KKlimmek)\
**Post date:** [September 14, 2022, 8:46am UTC](https://forum.freeletics.com/t/closed-problems-with-the-finishing-button-in-workout-with-apple-watch/3886/5 "2022-09-14T08:46:32Z")

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Having the same issue with OS 16 on iPhone and OS 9 on Apple Watch.

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**Author:** ![Ben](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/ben/32/28_2.png) [@Ben](https://forum.freeletics.com/u/Ben)\
**Post date:** [September 14, 2022, 2:32pm UTC](https://forum.freeletics.com/t/closed-problems-with-the-finishing-button-in-workout-with-apple-watch/3886/6 "2022-09-14T14:32:49Z")

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@AOhReallyUh and @KKlimmek ☝🏻

We’re working on it 👍🏻

:clapclapstatic:

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**Author:** ![Ben](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/ben/32/28_2.png) [@Ben](https://forum.freeletics.com/u/Ben)\
**Post date:** [September 28, 2022, 2:27pm UTC](https://forum.freeletics.com/t/closed-problems-with-the-finishing-button-in-workout-with-apple-watch/3886/7 "2022-09-28T14:27:25Z")

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**Author:** ![Pontes](https://avatars.discourse-cdn.com/v4/letter/p/eb9ed0/32.png) [@Pontes](https://forum.freeletics.com/u/Pontes)\
**Post date:** [September 28, 2022, 1:28pm UTC](https://forum.freeletics.com/t/closed-problems-with-the-finishing-button-in-workout-with-apple-watch/3886/8 "2022-09-28T13:28:06Z")

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Hello,  
I cannot finish an exercise using the Apple watch. The button **finish** does not respond, so I have to finalise it using the mobile.  
It works ok to move to the next exercise in the same series but gets stuck when the series is complete.

Tested with both apple watches version4 and version8 + Iphone XS Max.

Thanks

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**Author:** ![avg\_Santiago](https://avatars.discourse-cdn.com/v4/letter/a/d6d6ee/32.png) [@avg\_Santiago](https://forum.freeletics.com/u/avg_Santiago)\
**Post date:** [September 28, 2022, 2:16pm UTC](https://forum.freeletics.com/t/closed-problems-with-the-finishing-button-in-workout-with-apple-watch/3886/9 "2022-09-28T14:16:49Z")

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I have the same problem with the finish button. The button IS there, it’s just not responsive. Hopefully it’s already on the radar of bugs to fix.

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**Author:** ![Ben](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/ben/32/28_2.png) [@Ben](https://forum.freeletics.com/u/Ben)\
**Post date:** [September 28, 2022, 2:35pm UTC](https://forum.freeletics.com/t/closed-problems-with-the-finishing-button-in-workout-with-apple-watch/3886/10 "2022-09-28T14:35:12Z")

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Hey Alessandro 👋🏻

Welcome to the Forum and thanks for reporting 👍🏻 We’re aware of this-I’ve moved your post here in to an older post.

:clapclapstatic:

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**Author:** ![Ben](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/ben/32/28_2.png) [@Ben](https://forum.freeletics.com/u/Ben)\
**Post date:** [October 20, 2022, 4:54am UTC](https://forum.freeletics.com/t/closed-problems-with-the-finishing-button-in-workout-with-apple-watch/3886/11 "2022-10-20T04:54:31Z")

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**Author:** ![Ben](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/ben/32/28_2.png) [@Ben](https://forum.freeletics.com/u/Ben)\
**Post date:** [November 7, 2022, 2:17pm UTC](https://forum.freeletics.com/t/closed-problems-with-the-finishing-button-in-workout-with-apple-watch/3886/12 "2022-11-07T14:17:33Z")

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Hey @here 👋🏻

I’m sorry that it’s taken us so long with this but I have an update. Essentially, a lot of the changes that we are rolling out to the Training app are not compatible with the current experimental Watch app, with the result that we have to take the step now to remove this feature for the time being.

You can read a bit more about why we have to take this step at the post below 👇🏻

> [@Removal of the Remote Apple Watch experimental app](https://forum.freeletics.com/t/removal-of-the-remote-apple-watch-experimental-app/4373):
>
> Hey everyone wave:t2 So straight off, I know that a number of you are going to be unhappy with this but we have had to take the decision to remove the Remote Apple Watch experimental app for the time being, so please be prepared for this to happen at some point over the next couple of weeks. As a recap the Remote app allows you to complete a Bodyweight Workout from a supported Apple Watch. Why do we need to do this? I can share with you a few reasons point_down:t2 It’s currently broken …

:clapclapstatic:

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**Author:** ![KKlimmek](https://avatars.discourse-cdn.com/v4/letter/k/7ea924/32.png) [@KKlimmek](https://forum.freeletics.com/u/KKlimmek)\
**Post date:** [November 7, 2022, 3:22pm UTC](https://forum.freeletics.com/t/closed-problems-with-the-finishing-button-in-workout-with-apple-watch/3886/13 "2022-11-07T15:22:24Z")

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Hi Ben,  
Thanks for the update. I’m very sorry to hear that you are dropping the Apple Watch app. I found it really useful in keeping up the momentum during my workouts. The problem now of course is that a lot of my PB’s have been set using the watch app, where I didn’t have to take the time to stop and walk to my iPhone every time I changed exercise. It would be important for me to be able to reset the PB’s that I have recorded so that my training journeys are meaningful. Will resetting the PB’s be possible?  
Regards  
Knut

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**Author:** ![AOhReallyUh](https://avatars.discourse-cdn.com/v4/letter/a/839c29/32.png) [@AOhReallyUh](https://forum.freeletics.com/u/AOhReallyUh)\
**Post date:** [November 8, 2022, 12:55am UTC](https://forum.freeletics.com/t/closed-problems-with-the-finishing-button-in-workout-with-apple-watch/3886/14 "2022-11-08T00:55:29Z")

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I completely agree, the watch allowed me to take significant time off my PBs. I would not have used it if I knew it was going away, some of the PBs I have set will be near impossible to break now. I would love to be able to reset certain gods (I think I can get fit enough to beat the longer ones still, even without the watch so I kind of want to keep those for the extra challenge!)

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**Author:** ![Ben](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/ben/32/28_2.png) [@Ben](https://forum.freeletics.com/u/Ben)\
**Post date:** [November 8, 2022, 6:17am UTC](https://forum.freeletics.com/t/closed-problems-with-the-finishing-button-in-workout-with-apple-watch/3886/15 "2022-11-08T06:17:02Z")

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Hey Knut and Adam 👋🏻

So it is possible to do this-there are essentially 2 options.

The easiest way to accomplish this 👇🏻 is to [Delete a Performance](https://forum.freeletics.com/t/delete-a-performance/1317). You will want to tap on the “Workouts” tab in the “Workouts” menu, and just select the God performance that you wish to delete.

> [@AOhReallyUh](#):
>
> I would love to be able to reset certain gods

The far more drastic option is to completely reset your Athlete profile, which erases all training history-essentially giving you an Athlete level of “0”. I think that’s what you are asking here Knut 👇🏻

> [@KKlimmek](#):
>
> It would be important for me to be able to reset the PB’s that I have recorded so that my training journeys are meaningful. Will resetting the PB’s be possible?

I really never recommend that we take this step, having a good training history really helps the Coach assign you the right level of sessions, ensuring you make the best progress towards your own training goals. PBs are but one indicator of training progress, and I honestly would focus on the progress you have surely made-in terms of your overall fitness, your mental wellbeing, your diet etc.

:clapclapstatic:

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**Author:** ![AOhReallyUh](https://avatars.discourse-cdn.com/v4/letter/a/839c29/32.png) [@AOhReallyUh](https://forum.freeletics.com/u/AOhReallyUh)\
**Post date:** [November 9, 2022, 12:30am UTC](https://forum.freeletics.com/t/closed-problems-with-the-finishing-button-in-workout-with-apple-watch/3886/16 "2022-11-09T00:30:52Z")

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Thanks Ben! I’m going to take it as an extra challenge!

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**Author:** ![KKlimmek](https://avatars.discourse-cdn.com/v4/letter/k/7ea924/32.png) [@KKlimmek](https://forum.freeletics.com/u/KKlimmek)\
**Post date:** [January 9, 2023, 7:35pm UTC](https://forum.freeletics.com/t/closed-problems-with-the-finishing-button-in-workout-with-apple-watch/3886/17 "2023-01-09T19:35:35Z")

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Hi Ben,  
Thanks for the reply. I take from your reply that it is possible but not desirable to completely reset the App. If that’s what I want to do, what are the required steps? I can’t find any reference to it on the FAQ’s or forum.  
Regards Knut

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**Author:** ![melaLetics](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/melaletics/32/1821_2.png) [@melaLetics](https://forum.freeletics.com/u/melaLetics)\
**Post date:** [January 10, 2023, 6:08am UTC](https://forum.freeletics.com/t/closed-problems-with-the-finishing-button-in-workout-with-apple-watch/3886/18 "2023-01-10T06:08:19Z")

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@KKlimmek Deleting a performance is described here: [Delete a performance](https://forum.freeletics.com/t/delete-a-performance/1317)

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**Author:** ![oleg.sheinin](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/oleg.sheinin/32/1757_2.png) [@oleg.sheinin](https://forum.freeletics.com/u/oleg.sheinin)\
**Post date:** [February 9, 2023, 9:24pm UTC](https://forum.freeletics.com/t/closed-problems-with-the-finishing-button-in-workout-with-apple-watch/3886/19 "2023-02-09T21:24:18Z")

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On the latest iOS it is impossible to finish workout at the end. In result the workout cannot be recorded.  
This renders the whole application not usable.

iOS 16.3 app 23.4.0  
iPhone 14
