# Discounted payment not working on iphone **URL:** \ **Category:** Bugs and technical support\ **Created:** [January 26, 2025, 8:04pm UTC](https://forum.freeletics.com/t/discounted-payment-not-working-on-iphone/20126 "2025-01-26T20:04:23Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![gdcata](https://avatars.discourse-cdn.com/v4/letter/g/ecccb3/32.png) [@gdcata](https://forum.freeletics.com/u/gdcata)\ **Post date:** [January 26, 2025, 8:04pm UTC](https://forum.freeletics.com/t/discounted-payment-not-working-on-iphone/20126/1 "2025-01-26T20:04:24Z")
Hi team, I have tried to subscribe yesterday using the 50% offer I got in the app and apple took the full amount. I refunded and tried again and I saw that whatever I choose, I never get the discounted amount, it always asks for the full price. Any help, please? Thank you ---
**Author:** ![gdcata](https://avatars.discourse-cdn.com/v4/letter/g/ecccb3/32.png) [@gdcata](https://forum.freeletics.com/u/gdcata)\ **Post date:** [January 26, 2025, 8:26pm UTC](https://forum.freeletics.com/t/discounted-payment-not-working-on-iphone/20126/2 "2025-01-26T20:26:44Z")
Update: just talked with apple support and they said to basically contact you directly as they are only the middle man. Also to give you the number of the ticket I opened with them: 102523585906 ---
**Author:** ![Sofia](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/sofia/32/4725_2.png) [@Sofia](https://forum.freeletics.com/u/Sofia)\ **Post date:** [January 27, 2025, 8:12am UTC](https://forum.freeletics.com/t/discounted-payment-not-working-on-iphone/20126/3 "2025-01-27T08:12:57Z")
Hi, I think contacting support would be a more direct and quick way than forum: [https://help.freeletics.com/hc/en-us/requests/new](https://help.freeletics.com/hc/en-us/requests/new) Also, for clarity, I’d state the amounts. ---
**Author:** ![gdcata](https://avatars.discourse-cdn.com/v4/letter/g/ecccb3/32.png) [@gdcata](https://forum.freeletics.com/u/gdcata)\ **Post date:** [January 27, 2025, 8:37am UTC](https://forum.freeletics.com/t/discounted-payment-not-working-on-iphone/20126/4 "2025-01-27T08:37:04Z")
Thank you Sofia. Will post there now. Amounts are not that relevant as I have tried on a different iphone with a different account and the same happened. Different amounts. Apple pay just takes full amount, not the discounted one. ---
**Author:** ![Ben](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/ben/32/28_2.png) [@Ben](https://forum.freeletics.com/u/Ben)\ **Post date:** [January 27, 2025, 9:06am UTC](https://forum.freeletics.com/t/discounted-payment-not-working-on-iphone/20126/5 "2025-01-27T09:06:34Z")
Have you ever had a discounted subscription for Freeletics before from Apple App Store? If so, they won’t give you another one. The good news, if you start a subscription with us, direct from our website, we will 👍 :clapclapstatic: ---
**Author:** ![gdcata](https://avatars.discourse-cdn.com/v4/letter/g/ecccb3/32.png) [@gdcata](https://forum.freeletics.com/u/gdcata)\ **Post date:** [January 27, 2025, 10:12am UTC](https://forum.freeletics.com/t/discounted-payment-not-working-on-iphone/20126/6 "2025-01-27T10:12:04Z")
Hi Ben, I have had plenty of reduced subscriptions with you via Apple, I use Freeletics since the pandemic. One question, if I subscribe via the website,can I use the subscription on the phone? I thought it wasn’t possible. Thank you for your help and support! Catalin ---
**Author:** ![Ben](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/ben/32/28_2.png) [@Ben](https://forum.freeletics.com/u/Ben)\ **Post date:** [January 27, 2025, 10:31am UTC](https://forum.freeletics.com/t/discounted-payment-not-working-on-iphone/20126/7 "2025-01-27T10:31:36Z")
> [@gdcata](#): > > One question, if I subscribe via the website,can I use the subscription on the phone? I thought it wasn’t possible. The Training app only works on mobile devices, so yes 😄 You should see a discount on the page below: > **[Intensive workouts & individual training plans | FREELETICS](https://www.freeletics.com/en/training/coach/get/)** > > Get a personal workout plan based on your fitness level. High intensity training: anytime & anywhere. Start training today! :clapclapstatic: ---
**Author:** ![gdcata](https://avatars.discourse-cdn.com/v4/letter/g/ecccb3/32.png) [@gdcata](https://forum.freeletics.com/u/gdcata)\ **Post date:** [January 27, 2025, 10:48am UTC](https://forum.freeletics.com/t/discounted-payment-not-working-on-iphone/20126/8 "2025-01-27T10:48:48Z")
Thank you very much! Just subscribed! Wish you an amazing day! Catalin ---
**Author:** ![Ben](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/ben/32/28_2.png) [@Ben](https://forum.freeletics.com/u/Ben)\ **Post date:** [January 27, 2025, 2:15pm UTC](https://forum.freeletics.com/t/discounted-payment-not-working-on-iphone/20126/9 "2025-01-27T14:15:39Z")
Closed on January 27, 2025, 2:15pm UTC