# Lifetime membership

**URL:** https://forum.freeletics.com/t/lifetime-membership/9831
**Category:** 🇬🇧 English speaking Forum
**Created:** [October 15, 2023, 1:22pm UTC](https://forum.freeletics.com/t/lifetime-membership/9831 "2023-10-15T13:22:02Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![nicollivier](https://avatars.discourse-cdn.com/v4/letter/n/439d5e/32.png) [@nicollivier](https://forum.freeletics.com/u/nicollivier)
#### Post date: [October 15, 2023, 1:22pm UTC](https://forum.freeletics.com/t/lifetime-membership/9831/1 "2023-10-15T13:22:02Z")

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Hi All

Just received an email about the 50% discount on the life membership. I wanted to buy it but I’ve been rejected each time apparently for issues related to my credit card. I’ve tried with different cards, always the same issue. And I do not have any issue with my cards to buy other stuffs.  
So am I the only one having trouble to buy this life time membership ?

Cheers

Nicolas

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### Author: ![melaLetics](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/melaletics/32/1821_2.png) [@melaLetics](https://forum.freeletics.com/u/melaLetics)
#### Post date: [October 15, 2023, 1:26pm UTC](https://forum.freeletics.com/t/lifetime-membership/9831/2 "2023-10-15T13:26:18Z")

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@Ben fyi

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### Author: ![mazing85](https://avatars.discourse-cdn.com/v4/letter/m/e8c25b/32.png) [@mazing85](https://forum.freeletics.com/u/mazing85)
#### Post date: [October 15, 2023, 3:23pm UTC](https://forum.freeletics.com/t/lifetime-membership/9831/3 "2023-10-15T15:23:56Z")

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HI, same problem here.

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### Author: ![Ben](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/ben/32/28_2.png) [@Ben](https://forum.freeletics.com/u/Ben)
#### Post date: [October 15, 2023, 5:35pm UTC](https://forum.freeletics.com/t/lifetime-membership/9831/4 "2023-10-15T17:35:35Z")

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Hey @nicollivier and @mazing85 👋🏻

I’m sorry you’re both having some trouble here 🙈 I don’t think this is an isolated problem as I can see other Athletes reporting the same in other languages (thank you @melaLetics 🙏🏻 ), so I’ll ask the team to look in this to try and understand the problem causing this.

Please bear with us whilst we look in to it-you will not miss out on this offer 👍🏻

:clapclapstatic:

I’ll come and update you both here once we know what is going on

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### Author: ![mazing85](https://avatars.discourse-cdn.com/v4/letter/m/e8c25b/32.png) [@mazing85](https://forum.freeletics.com/u/mazing85)
#### Post date: [October 15, 2023, 5:41pm UTC](https://forum.freeletics.com/t/lifetime-membership/9831/5 "2023-10-15T17:41:13Z")

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ok thanks

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### Author: ![Ben](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/ben/32/28_2.png) [@Ben](https://forum.freeletics.com/u/Ben)
#### Post date: [October 16, 2023, 11:18am UTC](https://forum.freeletics.com/t/lifetime-membership/9831/6 "2023-10-16T11:18:00Z")

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Hey @here 👋🏻

So there was indeed a problem affecting some Athletes trying to purchase this. We’ve managed to resolve this and you should now be able to proceed with purchasing if you wish to 👍🏻

I don’t expect you to but please do let me know if you continue to have problems.

:clapclapstatic:

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### Author: ![4velinux](https://avatars.discourse-cdn.com/v4/letter/4/94ad74/32.png) [@4velinux](https://forum.freeletics.com/u/4velinux)
#### Post date: [October 20, 2023, 2:45pm UTC](https://forum.freeletics.com/t/lifetime-membership/9831/7 "2023-10-20T14:45:29Z")

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This is not isolated.

Has been discussed in reddit, Twitter and other medias.

no matter what I do during the payment process, there is simply no way that I can pay for this.

I use the platform for 8 years and even reached out for the official email support try to sort this out but their response was : “non-issue on our end you are on your own. By the way, if you want to deal with the card payment processor, feel free.”

No further support, no response , no resolution, just a “not me jot our problem.”

Simple example, i tries with all credit cards i has, debit cards, digital wallets, everything. And nothing.

Good luck managing to get your lifetime.

 ![IMG_0721](https://europe1.discourse-cdn.com/flex013/uploads/freeletics/original/2X/6/6dc562be617345d931e7c87e42648d561b70c619.jpeg)
