# Pause button not available during preparation time

**URL:** <https://forum.freeletics.com/t/pause-button-not-available-during-preparation-time/24376>\
**Category:** Bugs and technical support\
**Created:** [September 11, 2026, 3:42pm UTC](https://forum.freeletics.com/t/pause-button-not-available-during-preparation-time/24376 "2026-09-11T15:42:27Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![tarina](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/tarina/32/5212_2.png) [@tarina](https://forum.freeletics.com/u/tarina)\
**Post date:** [September 11, 2026, 3:42pm UTC](https://forum.freeletics.com/t/pause-button-not-available-during-preparation-time/24376/1 "2026-09-11T15:42:27Z")

</div>

\*\*Before reporting a potential bug, please first try uninstalling and reinstalling the app. \*\*

**In order for our technical engineers to reproduce and understand your problem as quickly as possible, we usually need answers to the following questions** 👇🏻

-Description of every single step you made until you encountered this error-what did you do, what happened?  
👉🏻

1. Have a workout with timed exercises.
2. Start it and see that the pause button is not visible during preparation time, but it is during the exercise itself.

-What is the brand and model of your mobile device? (for example iPhone 13 / Galaxy S21)  
👉🏻 Google Pixel 9a

-Which operation system is your device using? (for example iOS 13 / Android 11)  
👉🏻 Android 16, CalyxOS 7.2.4.50

-Which version of the Freeletics app are you using? (for example 6.37)  
👉🏻 26.35.0

-Which language is your app set to?  
👉🏻 N/A

-Which timezone/state/country are you in?  
👉🏻 N/A

-What date and time did this problem occur?  
👉🏻 Every time I do a workout.

-Which browser you are using (if experiencing a bug on our website)?  
👉🏻 N/A

Please also attach screenshots or a screen recording showing step by step how you encounter this problem 👇🏻

 ![grafik](https://europe1.discourse-cdn.com/flex013/uploads/freeletics/original/2X/0/05abe87d8a7450053558f96a7c3bf6c3001150cf.png)

 ![grafik](https://europe1.discourse-cdn.com/flex013/uploads/freeletics/original/2X/8/80b3b55dea244a5688226805deb3db9bc4ee3eca.png)

Be aware that it can take some time to reproduce and fix certain bugs, and so we do not normally give in-depth updates when resolving reported problems.

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