# Problem with the App - can't set my handbell weight

**URL:** <https://forum.freeletics.com/t/problem-with-the-app-cant-set-my-handbell-weight/7041>\
**Category:** Bugs and technical support\
**Created:** [April 8, 2023, 10:28am UTC](https://forum.freeletics.com/t/problem-with-the-app-cant-set-my-handbell-weight/7041 "2023-04-08T10:28:42Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![anon98738849](https://avatars.discourse-cdn.com/v4/letter/a/91b2a8/32.png) [@anon98738849](https://forum.freeletics.com/u/anon98738849)\
**Post date:** [April 8, 2023, 10:28am UTC](https://forum.freeletics.com/t/problem-with-the-app-cant-set-my-handbell-weight/7041/1 "2023-04-08T10:28:42Z")

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I have a problem to type in the weight at the handbell exercises. I deleted the App and downloaded again but still now chance to enter it.

Also annoying is that sometimes when I start a workout or a exercise that the app doesn’t show the exercise till I tap one more time start. The exercise starts in the background but I can’t see it till I push start again.

I use the App in Germany with German Language with the Samsung Galaxy S22+

 ![Screenshot_20230408_121945_Freeletics](https://europe1.discourse-cdn.com/flex013/uploads/freeletics/original/2X/5/5b9cbe4fe49c2e7d67e6a4afff7ac2cb876af22e.jpeg)

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**Author:** ![anon98738849](https://avatars.discourse-cdn.com/v4/letter/a/91b2a8/32.png) [@anon98738849](https://forum.freeletics.com/u/anon98738849)\
**Post date:** [April 8, 2023, 4:57pm UTC](https://forum.freeletics.com/t/problem-with-the-app-cant-set-my-handbell-weight/7041/2 "2023-04-08T16:57:54Z")

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The keyboard appears after I return after I go one step back…that doesn’t make sense to me  
And I mean the whole keyboard and not just the numbers

 ![Screenshot_20230408_185728_Freeletics](https://europe1.discourse-cdn.com/flex013/uploads/freeletics/original/2X/a/ae357075fe26418a68051ac67d17ede85581fb89.jpeg)

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**Author:** ![Christian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/christian/32/351_2.png) [@Christian](https://forum.freeletics.com/u/Christian)\
**Post date:** [April 19, 2023, 11:11am UTC](https://forum.freeletics.com/t/problem-with-the-app-cant-set-my-handbell-weight/7041/3 "2023-04-19T11:11:21Z")

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Hi Weezy,

have you tried using another keyboard app?

Best, Christian

PS: It’s “dumbbell”, not handbell. 😉

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**Author:** ![anon98738849](https://avatars.discourse-cdn.com/v4/letter/a/91b2a8/32.png) [@anon98738849](https://forum.freeletics.com/u/anon98738849)\
**Post date:** [April 19, 2023, 11:39am UTC](https://forum.freeletics.com/t/problem-with-the-app-cant-set-my-handbell-weight/7041/4 "2023-04-19T11:39:57Z")

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Hi Christian,

I didn’t get a chance or a keyboard to enter a number. It’s the regular keyboard and it worked before. The keyboard appears after I push the button to return back the menu.  
And by the way I know it’s dumbbell… I have several dictionary on my phone so autocorrect doesn’t work that well. Shall I change it for you? 😉

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**Author:** ![Ben](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/ben/32/28_2.png) [@Ben](https://forum.freeletics.com/u/Ben)\
**Post date:** [April 19, 2023, 11:46am UTC](https://forum.freeletics.com/t/problem-with-the-app-cant-set-my-handbell-weight/7041/5 "2023-04-19T11:46:48Z")

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This does look a bit weird @anon98738849 🙈 I don’t know if it’s 2 different problems or related.

I’ve tried to reproduce with no luck-can you take a screen recording and upload it to Drive or something showing the problems?

Thanks in advance!

:clapclapstatic:

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**Author:** ![anon98738849](https://avatars.discourse-cdn.com/v4/letter/a/91b2a8/32.png) [@anon98738849](https://forum.freeletics.com/u/anon98738849)\
**Post date:** [April 19, 2023, 12:00pm UTC](https://forum.freeletics.com/t/problem-with-the-app-cant-set-my-handbell-weight/7041/6 "2023-04-19T12:00:15Z")

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Hi Ben,

I have to find out how I do screen recording and then I ll deliver the video

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**Author:** ![Christian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/christian/32/351_2.png) [@Christian](https://forum.freeletics.com/u/Christian)\
**Post date:** [April 19, 2023, 12:41pm UTC](https://forum.freeletics.com/t/problem-with-the-app-cant-set-my-handbell-weight/7041/7 "2023-04-19T12:41:29Z")

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Just use the built-in screen recorder of your S22+ from the quick panel (probably 2nd or 3rd page or you need to add the icon first).

Concerning the keyboard app: exactly because of it working before, you should try another keyboard app such as Swiftkey because the issue might be the other app, not Freeletics.

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**Author:** ![anon98738849](https://avatars.discourse-cdn.com/v4/letter/a/91b2a8/32.png) [@anon98738849](https://forum.freeletics.com/u/anon98738849)\
**Post date:** [April 19, 2023, 12:54pm UTC](https://forum.freeletics.com/t/problem-with-the-app-cant-set-my-handbell-weight/7041/9 "2023-04-19T12:54:25Z")

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> **[Google Drive: Sign-in](https://accounts.google.com/v3/signin/identifier?dsh=S-251239151%3A1681908746993770&continue=https%3A%2F%2Fdrive.google.com%2Ffile%2Fd%2F1DHDfmioLWuDPrQAGOvUizPf0T2zuneFk%2Fview%3Fusp%3Ddrivesdk&followup=https%3A%2F%2Fdrive.google.com%2Ffile%2Fd%2F1DHDfmioLWuDPrQAGOvUizPf0T2zuneFk%2Fview%3Fusp%3Ddrivesdk&ifkv=AQMjQ7QYlk5Sml0T0TAQEPhuZEkdeTv1BNp8QvBR9fmDaPSPlIP_UVKxB4O72pF8R9gswLgVLl4&osid=1&passive=1209600&service=wise&flowName=WebLiteSignIn&flowEntry=ServiceLogin)**
>
> Access Google Drive with a Google account (for personal use) or Google Workspace account (for business use).

Does it work?

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<div class="post-metadata">

**Author:** ![Ben](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/ben/32/28_2.png) [@Ben](https://forum.freeletics.com/u/Ben)\
**Post date:** [April 20, 2023, 12:13pm UTC](https://forum.freeletics.com/t/problem-with-the-app-cant-set-my-handbell-weight/7041/10 "2023-04-20T12:13:54Z")

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I think the access permissions need to be updated-I can’t view it 🙈

If it makes you more comfortable you can message me the link directly 👍🏻

:clapclapstatic:
