# Subscription update

**URL:** https://forum.freeletics.com/t/subscription-update/23545
**Category:** General Discussion
**Created:** [December 19, 2025, 2:21am UTC](https://forum.freeletics.com/t/subscription-update/23545 "2025-12-19T02:21:46Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![drkaero](https://avatars.discourse-cdn.com/v4/letter/d/c57346/32.png) [@drkaero](https://forum.freeletics.com/u/drkaero)
#### Post date: [December 19, 2025, 2:21am UTC](https://forum.freeletics.com/t/subscription-update/23545/1 "2025-12-19T02:21:46Z")

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Hi All, I am new to this app. I have taken subscription but its not reflecting in my account. Any way to get quick help as emailing things consume Good time 🙂

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### Author: ![melaLetics](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/melaletics/32/1821_2.png) [@melaLetics](https://forum.freeletics.com/u/melaLetics)
#### Post date: [December 19, 2025, 8:02am UTC](https://forum.freeletics.com/t/subscription-update/23545/2 "2025-12-19T08:02:54Z")

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Hi @drkaero How did you subscribe? As far as I know, there are sometimes some confusing subscribing via App Store, Website and using Apple Id. Did you use same email address for subscription and login?