# Training Videos Won't Play

**URL:** <https://forum.freeletics.com/t/training-videos-wont-play/9462>\
**Category:** Bugs and technical support\
**Created:** [September 7, 2023, 1:07am UTC](https://forum.freeletics.com/t/training-videos-wont-play/9462 "2023-09-07T01:07:17Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![andy91](https://avatars.discourse-cdn.com/v4/letter/a/e79b87/32.png) [@andy91](https://forum.freeletics.com/u/andy91)\
**Post date:** [September 7, 2023, 1:07am UTC](https://forum.freeletics.com/t/training-videos-wont-play/9462/1 "2023-09-07T01:07:17Z")

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None of the training videos in my app are playing. Also, the videos I have downloaded to my phone are not playing either. My phone is on the latest iOS version. I deleted the app and reinstalled it, but the problem persists.

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**Author:** ![andy91](https://avatars.discourse-cdn.com/v4/letter/a/e79b87/32.png) [@andy91](https://forum.freeletics.com/u/andy91)\
**Post date:** [September 8, 2023, 11:16pm UTC](https://forum.freeletics.com/t/training-videos-wont-play/9462/2 "2023-09-08T23:16:43Z")

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After the update by Freeletics, everything works as it should.

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**Author:** ![Sylvain](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/sylvain/32/330_2.png) [@Sylvain](https://forum.freeletics.com/u/Sylvain)\
**Post date:** [September 11, 2023, 12:09pm UTC](https://forum.freeletics.com/t/training-videos-wont-play/9462/3 "2023-09-11T12:09:13Z")

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Yes, we did not communicate it broadly, but this bug was indeed fixed recently.  
It was only affecting a few users/devices/videos

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**Author:** ![schaap\_p](https://avatars.discourse-cdn.com/v4/letter/s/41988e/32.png) [@schaap\_p](https://forum.freeletics.com/u/schaap_p)\
**Post date:** [January 15, 2024, 4:28am UTC](https://forum.freeletics.com/t/training-videos-wont-play/9462/4 "2024-01-15T04:28:38Z")

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Still not working. Downloade latest version on iPhone but no video to see what so ever.

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**Author:** ![mueller.lorsch](https://avatars.discourse-cdn.com/v4/letter/m/f14d63/32.png) [@mueller.lorsch](https://forum.freeletics.com/u/mueller.lorsch)\
**Post date:** [February 17, 2024, 2:34pm UTC](https://forum.freeletics.com/t/training-videos-wont-play/9462/5 "2024-02-17T14:34:23Z")

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Same issue here. Already tried to reinstall app - did not help.

Config  
iPhone 15 pro  
iOs 17.2.1  
FL App 24.5.0.24005000

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**Author:** ![Ben](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/ben/32/28_2.png) [@Ben](https://forum.freeletics.com/u/Ben)\
**Post date:** [February 19, 2024, 6:03am UTC](https://forum.freeletics.com/t/training-videos-wont-play/9462/6 "2024-02-19T06:03:43Z")

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Hey @mueller.lorsch 👋🏻

Can you try deleting all of your downloaded videos and then see if you are able to either redownload those you want or see if they play for you?

You’ll find the option to delete them via the screen accessed by tapping on the settings icon in the top right hand corner of your ‘Profile’ tab. Just scroll down to ‘Manage videos’ and hit the ‘Delete all’ button.

:clapclapstatic:

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**Author:** ![mueller.lorsch](https://avatars.discourse-cdn.com/v4/letter/m/f14d63/32.png) [@mueller.lorsch](https://forum.freeletics.com/u/mueller.lorsch)\
**Post date:** [February 19, 2024, 9:46am UTC](https://forum.freeletics.com/t/training-videos-wont-play/9462/7 "2024-02-19T09:46:10Z")

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Hi Ben. – this did not help. I deleted all. Yes, I can download the file. but it is not displayed.

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**Author:** ![fall1989](https://avatars.discourse-cdn.com/v4/letter/f/ecc23a/32.png) [@fall1989](https://forum.freeletics.com/u/fall1989)\
**Post date:** [March 6, 2024, 9:45am UTC](https://forum.freeletics.com/t/training-videos-wont-play/9462/8 "2024-03-06T09:45:09Z")

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Hi, I have the same issue here. Any updates?

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**Author:** ![a.sutter](https://avatars.discourse-cdn.com/v4/letter/a/eada6e/32.png) [@a.sutter](https://forum.freeletics.com/u/a.sutter)\
**Post date:** [March 25, 2024, 6:34pm UTC](https://forum.freeletics.com/t/training-videos-wont-play/9462/9 "2024-03-25T18:34:53Z")

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I have the same problem.  
Is there any solution about this issue?

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**Author:** ![underwood](https://avatars.discourse-cdn.com/v4/letter/u/e47c2d/32.png) [@underwood](https://forum.freeletics.com/u/underwood)\
**Post date:** [May 21, 2024, 4:22pm UTC](https://forum.freeletics.com/t/training-videos-wont-play/9462/10 "2024-05-21T16:22:39Z")

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i have the same problem for YEARS!! no matter what i do. sometimes it shows the video but most of the time i just get the message: “Couldn’t find any videos”, it’s very frustrating sometimes.  
And by the way: I want also mention another problem:  
When I select Dumbel and that I have all the weights… the app does not show me what weight to use for my workout.

 ![IMG_4250](https://europe1.discourse-cdn.com/flex013/uploads/freeletics/original/2X/9/922b6985dd7cbfbac78d0527b03423d95336bf1c.jpeg)

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**Author:** ![melaLetics](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/melaletics/32/1821_2.png) [@melaLetics](https://forum.freeletics.com/u/melaLetics)\
**Post date:** [May 22, 2024, 2:13am UTC](https://forum.freeletics.com/t/training-videos-wont-play/9462/11 "2024-05-22T02:13:32Z")

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> [@underwood](#):
>
> When I select Dumbel and that I have all the weights… the app does not show me what weight to use for my workout.

The coach will suggest weights if a weighted journey is selected. Otherwise you should take the weight you are feeling comfortable with.
