# Unable to buy life time pass

**URL:** <https://forum.freeletics.com/t/unable-to-buy-life-time-pass/20139>\
**Category:** 🇬🇧 English speaking Forum\
**Created:** [January 27, 2025, 11:14am UTC](https://forum.freeletics.com/t/unable-to-buy-life-time-pass/20139 "2025-01-27T11:14:11Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![polpacco](https://avatars.discourse-cdn.com/v4/letter/p/4bbf92/32.png) [@polpacco](https://forum.freeletics.com/u/polpacco)\
**Post date:** [January 27, 2025, 11:14am UTC](https://forum.freeletics.com/t/unable-to-buy-life-time-pass/20139/1 "2025-01-27T11:14:11Z")

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Well, no matter how I try, I cannot…

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**Author:** ![Ben](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/ben/32/28_2.png) [@Ben](https://forum.freeletics.com/u/Ben)\
**Post date:** [January 27, 2025, 11:20am UTC](https://forum.freeletics.com/t/unable-to-buy-life-time-pass/20139/2 "2025-01-27T11:20:02Z")

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Can you share some more detail here?

What do you mean by “cannot”? A screenshot would also be helpful to understand the problem 👍

:clapclapstatic:

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**Author:** ![polpacco](https://avatars.discourse-cdn.com/v4/letter/p/4bbf92/32.png) [@polpacco](https://forum.freeletics.com/u/polpacco)\
**Post date:** [January 27, 2025, 3:21pm UTC](https://forum.freeletics.com/t/unable-to-buy-life-time-pass/20139/3 "2025-01-27T15:21:38Z")

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well, I have received an email with the offer, I follow the link, I chose the coach+nutrition plan, and then the link goes to my profile and there is no way to pay or chose the plan I want to buy

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**Author:** ![Ben](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/ben/32/28_2.png) [@Ben](https://forum.freeletics.com/u/Ben)\
**Post date:** [January 27, 2025, 3:23pm UTC](https://forum.freeletics.com/t/unable-to-buy-life-time-pass/20139/4 "2025-01-27T15:23:56Z")

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So you don’t see the offer when you log in to your profile on the website and click this link?

> **[Intensive workouts & individual training plans | FREELETICS](https://www.freeletics.com/de/training/coach/get/)**
>
> Get a personal workout plan based on your fitness level. High intensity training: anytime & anywhere. Start training today!

:clapclapstatic:

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**Author:** ![Sofia](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/sofia/32/4725_2.png) [@Sofia](https://forum.freeletics.com/u/Sofia)\
**Post date:** [January 27, 2025, 4:51pm UTC](https://forum.freeletics.com/t/unable-to-buy-life-time-pass/20139/5 "2025-01-27T16:51:39Z")

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is it visible to someone with an active subscription? could that be the issue?

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**Author:** ![Ben](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/ben/32/28_2.png) [@Ben](https://forum.freeletics.com/u/Ben)\
**Post date:** [January 27, 2025, 4:54pm UTC](https://forum.freeletics.com/t/unable-to-buy-life-time-pass/20139/6 "2025-01-27T16:54:45Z")

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No, there’s nothing here that should pose a problem. Having an active subscription wouldn’t prevent the purchase of LTA.

:clapclapstatic:

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**Author:** ![Ben](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.freeletics.com/ben/32/28_2.png) [@Ben](https://forum.freeletics.com/u/Ben)\
**Post date:** [January 27, 2025, 4:55pm UTC](https://forum.freeletics.com/t/unable-to-buy-life-time-pass/20139/7 "2025-01-27T16:55:31Z")

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> [@Ben](#):
>
> No, there’s nothing here that should pose a problem.

Well…unless there’s a technical bug of some kind 👍

:clapclapstatic: