**Before reporting a potential bug, please first try uninstalling and reinstalling the app. **
In order for our technical engineers to reproduce and understand your problem as quickly as possible, we usually need answers to the following questions ![]()
-Description of every single step you made until you encountered this error-what did you do, what happened?
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- Be in a timezone that is on a different date than whatever time you use in the “Create Challenge” feature (I assume GMT/UTC?)
- Create a challenge
- Dates don’t line up! Completely defeats the purpose of the entire “Challenge” feature as you don’t know when the challenge starts and ends and you can’t win. This is such an obvious and easy fix. You have to always internationalise to the time of the client app/browser. Otherwise you also don’t allow people to travel between timezones during a challenge.
-What is the brand and model of your mobile device? (for example iPhone 13 / Galaxy S21)
iPhone 13
-Which operation system is your device using? (for example iOS 13 / Android 11)
iOS 27.0.1
-Which version of the Freeletics app are you using? (for example 6.37)
See screenshot
-Which language is your app set to?
English
-Which timezone/state/country are you in?
Australia
-What date and time did this problem occur?
4 Oct 2026
-Which browser you are using (if experiencing a bug on our website)?
iOS app
Please also attach screenshots or a screen recording showing step by step how you encounter this problem ![]()
Be aware that it can take some time to reproduce and fix certain bugs, and so we do not normally give in-depth updates when resolving reported problems.
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