About the Bugs and technical support category

Think you found a bug or need a helping hand from the community? Post your troubles here.

Hi @Ben ,

My app is no longer loading. I’ve tried updating, restarting of the app, restarting of my phone. But I keep getting this screen (and yes, my internet is working fine wifi and 4G same issue):

iPhone iOS 16.1.2
Freeletics: 22.51.0

Please help because I can’t do my workout this evening without the app working :woozy_face:

Kind regards,

No worries @Rein, this can happen sometimes if you change a password or something like that :+1:t2:

Just log out then back in. If you aren’t able to log out, just delete the app then reinstall from your app store.