Can I request a new more detailed receipt please?

[bugo.k1]

I’m experiencing a similar issue as described here:

Can I request a new more detailed receipt?

Hello, the receipt that I got upon purchasing a subscription has very little information in it. I get reimbursement for the subscription through work, but I need a receipt that shows the subscription period, the fact that it has been paid and my full name. Is this something that I could get ahold of somehow?

I have just bought a lifetime subscription and I’d like a more detailed receipt than what I got over email - as I would like to submit it for reimbursement.

Would it be possible to get something like that with my name and the item I have purchased?

Thank you.

[Ben]

I’ve made the request earlier today-one of the team will mail you asking for some information in the next day or two

[bugo.k1]

This was solved.
For future readers - I’ve sent the request to support@freeletics.com, they’re asked for verification details and they sent the receipt a few days later.