hey team - I recently purchased a lifetime access but accidentally used my Apple account instead the email address for my already active Freeletics account. Is it possible to pass my old account data to my new one? I’d hate for all my progress to be lost to start all over again. I can provide both my accounts details if the data transfer is possible. Thanks.
Heya 
So it’s not possible to transfer LTA from one account to another. The only solution is really only applicable if you purchased it within the last 14 days, in which case the team can refund the payment, allowing you to purchase it for the correct Freeletics account. Get in touch 
https://help.freeletics.com/hc/en-us/requests/new?ticket_form_id=20452
I see. Unfortunately 14 days have already passed. Is there really nothing that can be done? I was really far in my training program and purchased the lifetime membership because the product is great. Starting all over again would be really demotivating. So any kind of help would be highly appreciated 
Hi @mvnwj8e3ps, I’ve sent you a DM - please have a look at your email :))
Hi @Lara, I’m in exactly the same situation just the other way around, I initially purchased via Apple and the followed the birthday link and purchased online- could you please help me with transferring the data as well? I have been pretty committed over the past month and would really struggle to loose all my progress.
Thank you so much 
Oliver.
hello all .. having the same issue here .. I’ve been using (& loving) Freeletics for the past year on an account I get through work. I’m swapping jobs so want to take my history with me as I re-subscribe .. did anyone manage to do this or am I gonna start as a newbie??? :(((
You can’t merge accounts 
Can you not just log in to your old account and update the email address/log in method?
Thanks @ben for the reply.. it seems not.
When I try that it says “sorry athlete, that email isn’t available”
I think because I have through work so my work email is attached to my account…
I’m looking to see if there’s any way to manually add my old data to a new account before I lose access to my work email.. and then access to my stats and PBs :((
It sounds like you already created an account with your other email then?
The solution would be to delete the account with the email you want to use (I assume it hasn’t got any training history), thereby freeing up the email address. Then, log in to your account and simply update the email used.
hey @Ben - that worked! Amazing thanks.. so now I have my private email linked to my current Freeletics account.
Maybe a stupid question …what do I need to do when I finish my current job and want to re-subscribe? Just to make sure I keep my history (was trying to work it out this morning but my brain doesn’t seem to compute!)
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Ah that’s great to hear 
All you need to do is start a new subscription. Your training history is saved no matter your subscription status; you just need an active subscription to continue your training.
Hope that’s clear.