I can't follow or be followed by my friend from USA (I'm from EU)

I just joined freeletics today, because of a friends recommendation. However when I tried to follow them to keep up with eachothers progress, I was unable to find them when I typed in their name. I asked them to try and find me, but they were also unable to find me.
So I was wondering if that is because of regional restrictions, or if it’s a problem with my account or theirs.

There shouldn’t be a regional problem.
Just to check: do you like to share yours and theirs usernames with me (via PM here) so I could try?

I can share usernames if that can help.

Hi @mikkel7999.rift,

you should just have received an email from our customer support service.


Hey Lara

I did, thank you for the help.