Today’s workout actually did count towards the challenge for me. Perhaps the last one did not because I may have rescheduled some workouts for this week? I still think that would be odd, as both sessions were complete and part of the same week.
Please, help me to get support.
I.must have a bug or something coz despite i subscribed to the challenge before the start, i cannot get to the coach session. It says “congratulations on completing your training session…” every day the same since the beginning. I also disinstalled the app ane re installed but it doesnt work… so.sad. i was excited about this one…
Help pls.
It doesnt work.
How do you get real support here?
I have a lifetime subscription but I cannot even do a challenge because the system doent work… kinda frustrating.
I exited the challenge and then rejoined immediately and it counted the session from the previous day. I’ve since completed another coach session and it also counted.
Ho! I got full subscruption, latest app and joined the kickstart! But i can’t actually find the way to launch the workout! Seems bugged. I got galaxy s24 updated. Any way out?
Thank you, Riccardo
@riccardo.piccinato Did you read the post exactly above yours? It seems someone found a solution / workaround.
joined the challenge and finished 2 coach sessions already. But none of them is counted on the challenge. Anybody can help?
Yes and no workoround for me in the post. But I found the problem: need to set the day in training journey with coach, even if Is not a training journey, and you can do with all training journey. Otherwise you can’t start (that were my problem). Absurd.
I found the solution, read my last post
That’s a great workaround @simon.a.grant ! Now my sessions have been counted correctly, too.
Yes seems to work, I’ve just had to exit then restart the challenge again for today’s session to count though. Hopefully the can find the bug so I don’t have to do that every day
How do you get to the coach sessions? From what I understand, they’re separate from the training journal personal training sessions, but when I click on ‘go to coach session’, if just brings me to my training journey session and then they workout doesn’t count towards the challenge. I’ve tried leaving the challenge and rejoining, but nothing changed.
Hello everyone,
Just to let you know that this issue that some of you are facing has been reported, and it’s being investigated. We’ll let you know as soon as we have more info on that.
Thank you for your patience!
Hi - I joined the Get Real Challenge and have completed two of my ‘training journey’ workouts since then, but they aren’t reflected on my challenge page. It still says I have 0/18 completed. Am I misunderstanding something or is there a technology glitch for me? I don’t see any specific challenge workouts, so I assumed it was just for the workouts we are doing on our training journey. Please help me understand what the deal is! Thanks!
Similar problem on my side: I finished 2 sessions since January 2 but it only shows 1 on the Challenge page
I have the same problem. Two training journey completed and zero workouts marked in the challenge…
Hey @here
Can I just check if anyone is still having trouble with an incorrect session count showing in their challenge overview? Please let me know it so!