Nutrition subscription problem

Hello everyone,
I’m very new to this app, in fact I downloaded it a week ago and i bought the coach and nutrition subscription.
I’m worried cause i don’t see anywhere the nutrition part on the app (I’ve search everywhere).
I’m not even sure that this is the place to ask these kind of questions but i don’t know how to contact the service centre.
If someone could help that would be great :slightly_smiling_face:
Thanks to everyone

Hey Ivan :wave:t2:

First of all a big welcome to Freeletics :muscle:t2:

You need to also download the Freeletics Nutrition app from your App Store :+1:t2:

Essentially the two Coaches are on separate apps.

:clapclapstatic:

oh i’m so dumb ahaha thank you so much :smiley:

Any time :+1:t2: We’re all here to try and help each other out :clapclapstatic:

Hi, I would like to reset my nutrition plan from the beginning. How I can do that?

I’d like to reset the nutrition coach, too. I started using the app about 2 years ago, then abandoned it completely and now I want to start over.

Hello everyone, I hope you can help me. I bought combined membership and have also both apps but cannot log in to my nutrition app. I tried with password reset as well but still get message that I should try later. I’ve been trying for few days now. The usual app works, just nutrition doesn’t. Thank you.

Interestingly, I can log in with my apple account but then I cannot restore purchases as I bought on the website. Any ideas anyone? Thank you.

I’m just in the middle of something, but I’ll take a look as soon as I’m done :+1:

:clapclapstatic:

Hey Zsolt :waving_hand:

Ok, can you delete the Nutrition app, reinstall it from your app store and then log back in to it using your email and password for your Freeletics account?

:clapclapstatic:

Hey Ben,

Thank you - unfortunately I still have the same issue…. It says connection error. Any other ideas? Thank you.

Best wishes,
Zsolt

Hi Ben,

Any chance we can resolve this, please? Thank you.

Best wishes,
Zsolt

1 Like

This is now resolved :partying_face:

:clapclapstatic:

I can not sign in to the nutrition app with my same sign in details as the workout app. Can you assist?