**Before reporting a potential bug, please first try uninstalling and reinstalling the app. **
In order for our technical engineers to reproduce and understand your problem as quickly as possible, we usually need answers to the following questions
-Description of every single step you made until you encountered this error-what did you do, what happened?
- started the training while podcasts on Spotify were playing over the same device
- a countdown or similar things turn down the volume of other things but doesn’t go up afterwards creating a really loud five, four, three, two, one if you want to be able to hear the podcast at all
- after closing Spotify completely it’s fine, until the next countdown or pause comes…
-What is the brand and model of your mobile device? (for example iPhone 13 / Galaxy S21)
Galaxy A40
-Which operation system is your device using? (for example iOS 13 / Android 11)
Android 11
-Which version of the Freeletics app are you using? (for example 6.37)
24.8.4
-Which language is your app set to?
was spanish, now german. problem with both languages
-Which timezone/state/country are you in?
Germany, GMT +1
-What date and time did this problem occur?
lastly yesterday but essentially everytime i play a podcast
-Which browser you are using (if experiencing a bug on our website)?
Be aware that it can take some time to reproduce and fix certain bugs, and so we do not normally give in-depth updates when resolving reported problems.