Unable to turn on Apple Health sync

[tsavels]

Hi, I’m experiencing issues with the syncing with Apple Health. To be precise: I can’t get the Apple Health syncing to be persistent - it keeps on being disabled.

Connecting with Apple Health is essential for me. I hope I can get support through this forum.

Steps I’m taking:

• open settings
• enable “Connect with Apple Health”
• click “Connect now”
• enable all permissions (read and write)
• “Connect with Apple Health” is now enabled
• however, closing the settings and reopening them shows that Apple health isn’t actually connected

Details

• iPhone 16, iOS 18.0.1
• Freeletics app version 24.43.0.24043000
• I removed the app from my phone and reinstalled - that didn’t fix the problem
  
  

[tsavels]

Hi @liangleung can you please confirm that my post is being read? I’m trying to find out the correct ways of working on this forum. Thanks!

[Ben]

Hey @tsavels

Your problem is completely unrelated to the one reported by Liangleung, so I am moving it to a separate post.