Technical sync issue with Apple Watch

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-Description of every single step you made until you encountered this error-what did you do, what happened?
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As you can see from the two screenshots, they show the same time, but different workouts! The sync is surprisingly clunky. There is even no technical support for a paid subscription app. I’m in awe. Could someone point me to right direction?

-What is the brand and model of your mobile device? (for example iPhone 13 / Galaxy S21)
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-Which operation system is your device using? (for example iOS 13 / Android 11)
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-Which version of the Freeletics app are you using? (for example 6.37)
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-Which language is your app set to?
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-Which timezone/state/country are you in?
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-What date and time did this problem occur?
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-Which browser you are using (if experiencing a bug on our website)?
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Please also attach screenshots or a screen recording showing step by step how you encounter this problem :point_down:t2:

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:clapclapstatic: :sweat_smile: :pensive:

1 Like

3 posts were split to a new topic: Unable to turn on Apple Health sync

Hey @liangleung :wave:t2:

We’re aware of this problem-there are a few bugs affecting the Watch app that we are currently working on so it might take some time to be fixed.

:clapclapstatic:

thank you @Ben - apologies, and thank you!