**Before reporting a potential bug, please first try uninstalling and reinstalling the app. **
In order for our technical engineers to reproduce and understand your problem as quickly as possible, we usually need answers to the following questions ![]()
-Description of every single step you made until you encountered this error-what did you do, what happened?
![]()
-What is the brand and model of your mobile device? (for example iPhone 13 / Galaxy S21)
![]()
-Which operation system is your device using? (for example iOS 13 / Android 11)
ios17
-Which version of the Freeletics app are you using? (for example 6.37)
the recent version
-Which language is your app set to?
turkish
-Which timezone/state/country are you in?
turkey
-What date and time did this problem occur?
today 12/11/2023
-Which browser you are using (if experiencing a bug on our website)?
app
Please also attach screenshots or a screen recording showing step by step how you encounter this problem ![]()
Be aware that it can take some time to reproduce and fix certain bugs, and so we do not normally give in-depth updates when resolving reported problems.
even though I didn’t finish my todays session, even started to core trainings it doesn’t allow me to see the exercises and save it
as if I already finished todays session
