External workouts not registered

Hello,

Been writing about this before but no luck.

If I do an external exercise it’s not logged into my Freeletics account. A walk, bike and a run for example will be logged but not a cardio/gym workout. This started roughly 7-10 days ago.

It’s logged in my Coros app, Strava app and Apple health, but not back to Freeletics.

Does anyone know why this has started? Or experience the same problems?

Cheers, Carl

Hi Carl! We just pushed a fix, it’s in the latest 25.32.2 beta. Let us know if you face any issues :handshake:

Hi,

Thanks for your reply.
So I need to do an update of the app or is it already fixed?

Best, Carl

Hi again,

I also posted re my runs.
On 10k and 21k I can only see the splits for 9k and 20k, but on a 8k run I did there were splits for all 8k.

I attached a screenshot from 10k in that post.

Best, Carl

Hi again Liza,

It’s still not working.
Just did a walk and a fym workout.
Uploaded both via Strava and Coros, and only the walk got back into Freeletics.

Cheers, Carl

Hi,

I’m on 25.30.2 version.

How do I get the 25.32.2 version?

Best, Carl

Hi Carl,

This version is in Beta meaning it will be available to you with the next app update in your appstore.

Thank you for your patience.

Hi Sylvain,

Ok, understand. Thanks for your reply.
When will that update come?
Could you please invite me to the beta version?
It’s quite annoying that only one workout stopped functioning all of a sudden, while the others are still ok.

Best, Carl

Hi again Sylvain,

I’m curious why there seems to be random registrations of workouts.

Today I took the bike to my climbing gym.
The trip to the gym logged in Freeletics via Strava, the trip from the gym logged in Freeletics via Apple health and Coros. Both trips are logged on Strava/Coros/Apple health.
My gym session is not logged at all, that one is also logged in Strava/Coros/Apple health.

My gym sessions stopped logging in Freeletics some weeks ago very suddenly. Bike/run/walk/hike etc seems to still log but gym workouts have stopped.

Do you have any clue or solution to this problem?

Thanks for your reply in advance.

Best, Carl