**Before reporting a potential bug, please first try uninstalling and reinstalling the app. **
In order for our technical engineers to reproduce and understand your problem as quickly as possible, we usually need answers to the following questions
-Description of every single step you made until you encountered this error-what did you do, what happened?
I’ve finished one training journey and ready to get another, but I selected the wrong journey and I want to change
I’ve followed the steps the link below, I did get into the “Coach” tab and saw the “start your Training Journey” button, but nothing happened.
I’ve also tried to uninstall then reinstall the app but it doesn’t work; I’ve also tried to do the same steps on the other phone, still doesn’t work
Change Your Training Journey – Help Center (freeletics.com)
-What is the brand and model of your mobile device? (for example iPhone 13 / Galaxy S21)
Pixel 5, Pixel 7 Pro
-Which operation system is your device using? (for example iOS 13 / Android 11)
Android 14
-Which version of the Freeletics app are you using? (for example 6.37)
24.29.0
-Which language is your app set to?
English
-Which timezone/state/country are you in?
Taiwan +08:00
-What date and time did this problem occur?
2024/07/23 (year/month/date)
-Which browser you are using (if experiencing a bug on our website)?
It’s encountered in the app
Please also attach screenshots or a screen recording showing step by step how you encounter this problem
Be aware that it can take some time to reproduce and fix certain bugs, and so we do not normally give in-depth updates when resolving reported problems.