I can't change my training journey

**Before reporting a potential bug, please first try uninstalling and reinstalling the app. **

In order for our technical engineers to reproduce and understand your problem as quickly as possible, we usually need answers to the following questions :point_down:t2:

-Description of every single step you made until you encountered this error-what did you do, what happened?
:point_right:t2:
I’ve finished one training journey and ready to get another, but I selected the wrong journey and I want to change

I’ve followed the steps the link below, I did get into the “Coach” tab and saw the “start your Training Journey” button, but nothing happened.

I’ve also tried to uninstall then reinstall the app but it doesn’t work; I’ve also tried to do the same steps on the other phone, still doesn’t work
Change Your Training Journey – Help Center (freeletics.com)

-What is the brand and model of your mobile device? (for example iPhone 13 / Galaxy S21)
:point_right:t2: Pixel 5, Pixel 7 Pro

-Which operation system is your device using? (for example iOS 13 / Android 11)
:point_right:t2: Android 14

-Which version of the Freeletics app are you using? (for example 6.37)
:point_right:t2: 24.29.0

-Which language is your app set to?
:point_right:t2: English

-Which timezone/state/country are you in?
:point_right:t2: Taiwan +08:00

-What date and time did this problem occur?
:point_right:t2: 2024/07/23 (year/month/date)

-Which browser you are using (if experiencing a bug on our website)?
:point_right:t2: It’s encountered in the app

Please also attach screenshots or a screen recording showing step by step how you encounter this problem :point_down:t2:

Be aware that it can take some time to reproduce and fix certain bugs, and so we do not normally give in-depth updates when resolving reported problems.

:clapclapstatic:

Hey @yoyomanman.tw :wave:t2:

So, this sounds like a problem indeed :slightly_frowning_face:

Can you take a screen recording of what you’re seeing in the app when you try to change Training Journey? You can just share a link to a shared Drive file, or something similar :+1:t2:

The screenshot by itself doesn’t really make it clear what is happening here.

Thanks in advance!

:clapclapstatic:

Hey @yoyomanman.tw :wave:t2:

We have issued a fix for this, so you just need to update your app version :+1:t2:

:clapclapstatic:

Thanks it’s fixed now!

1 Like

Thanks for confirming!

:clapclapstatic: