Hi all,
I’ve asked for an invoice 2 days ago and haven’t gotten any response. I’ve written them via Facebook too and still no response. So I asked for a money refund since I’m not getting my invoice. ( I’ve even filled out the invoice form in advance). So I hope I will get an answer for a refund at least. Otherwise, I will have to resort to other legal means. Unfortunately, I had to open a topic here, hoping that maybe my problem will be solved through admins. I wish we can reach a solution as soon as possible before this process takes any longer. Thanks in advance. Good night everyone! 
Hi Berkay,
Please be aware that at certain times of the week it can take a few days to get a response to emails to our team. For invoices it can take up to a week for them to be created and sent to you.
