what happened?
Cannot view some videos sometimes. Other times it works just fine. Didn’t get a pattern yet
-What is the brand and model of your mobile device?
Samsung Galaxy A40
-Which operation system is your device using?
Android 11
-Which version of the Freeletics app are you using?
23.7.0 so the newest one with the test group
-Which language is your app set to?
German
-Which timezone/state/country are you in?
GMT+1, Germany
-What date and time did this problem occur?
3.3.2023, 9:45
2 Likes
Can confirm the Same issue.
Device: xiaomi redmi 9 pro
Android: 12
Freeletics App: 23.7.0
Language: German
Timezone: GMT+1, Germany
Problem occured: 06.03.2023, 16:30
2 Likes
Ben
March 8, 2023, 2:55pm
3
@gameonplayer and @Horayshio ,
I’m so sorry you are having trouble here
We’re looking at this as a priority, one of the team will try to update you here as quickly as possible. Sorry for the inconvenience
Not sure if you already changed something but today I tested one video and it worked.
Only difference i can mention is that i had to download this video while the other was already downloaded.
1 Like
I didn’t do anything different but it works again. And it wasn’t that bad because it only occurred at self created workouts that I’ve done a lot of times already
1 Like