I’ve been attempting to purchase at the store, but it seems like shipping to the US is no longer available.
Also I can’t open a support request any longer, seems like the option is no longer there?
I’ve been attempting to purchase at the store, but it seems like shipping to the US is no longer available.
Also I can’t open a support request any longer, seems like the option is no longer there?
Hey Jason,
I can create a Support request from this thread if you want. But I’ll be able to get a quicker answer for you once I am in the office tomorrow (it’s a public holiday here in Germany today).
What is it you were trying to order? It does indeed look like the States have been removed from the shipping options, but I think this is a bug as I’m not aware of any complete changes to this.
I’ll beg you for some extra time, and I’ll try to find out for you ASAP
No problem Ben,
Enjoy your holiday no need to rush!
But yes, perhaps create the support ticket as I cannot find a way to do it any longer.
Thanks.
Done
And I’ll try to answer tomorrow here.
Hey Jason,
Ok, so, I have to be the bearer of bad news unfortunately. This isn’t a bug: we are not shipping to outside of Europe for the time being.
I know that this isn’t reflected in the information in the shop at all, and I have asked that we correct this information as soon as we possibly can.
I’m sorry
Oh that’s too bad! Well business is business nevertheless.