Credit Card Declined

“There was an issue processing this transaction. Please try again or use another card.”

This is shown to me on the desktop version - in the app my credit card also gets declined.
I just purchased something yesterday with the credit card, it should be fine then.

Did anybody else run into similar problems?

Hi, maybe you already resolved this problem seeing how long ago you asked, but if not - try again, as there was another topic like that open within 1 day of yours, so maybe it was a temporary glitch.

If the problem persists, contact the support team

Your card provider can block just certain transactions on your card-just because you were able to pay for something else doesn’t mean they didn’t block a payment to Freeletics.

If you do have problems paying for a subscription, you can get in touch with the team via a contact form :point_down:t2: