Hey @here 
We’ve discussed the trouble that a lot of you have been having, syncing your external Base activities to the app, and we’re sorry for that 
First of all, I need to make clear that if a day has not been counted in your 17 minute daily Base streak so far, there is unfortunately no option to complete it manually or retroactively.
We now try to focus on solutions.
Firstly, as we shared previously, we’ll soon release an update that should help those of you facing sync issues, this should be available to you all next week.
If your streak has been broken, you can still participate in the second half of the challenge. For this you want to have a Base streak of at least 13 days between 16th - 31st January.
There are a couple of things you can do to make sure your Base does sync:
- Always make sure that your streak is visible by opening your Freeletics app after your activity has been completed and logged in your respective Health App.
- If it does not immediately show, confirm the activity is already synced to your Health app, and then force close the Freeletics app and reopen it. You want that blue progress bar to show at least 17 minutes every single day.
We do understand how frustrating it is for those of you that got their streak broken, and this is why we have today decided to run this contest again later this year, with prizes, so that you will have a second chance to participate in this complete challenge.
Please remember that you only activities that you actively record will count towards your Base. Activities that are passively tracked, for example Step counters, will not count towards your Base even though they might appear in your respective Health app.
