Hi @Ben,
Thanks for reaching out. I feel quite surprised that I can’t find any link where I can contact customer support directly. As you can see, this questions me about the renewal of my subscription. I think a direct customer support should come along with any paying subscription.
That said, please check the 2 attached screen shots from my last Freeletics training. As you can see, it offers me to lift 5kg on the bench press. Have I suddenly become too old? 
Of course I didn’t follow the recommendation, I replaced it with the program I did the past week.
Best regards.
